Terms and Conditions

General Terms and Conditions

The Company may alter or revise any Terms at its discretion, without advance warning to users, for reasons such as compliance with new legislation, business needs, or enhancing user experience. Updated Terms and their start dates will be posted on the Site. Changes, updates, and revisions are communicated by displaying the revised Terms online. Users are responsible for reviewing the latest version.

Should you object to any revisions, you can stop using the Site and terminate your account. If you persist in accessing the Site after updates take effect, this will be viewed as your agreement to the modified Terms, irrespective of whether you were directly informed or reviewed the changes.

Legal Obligations

Persons younger than 18 years old are barred from signing up on the Site or engaging with its features. The Company can demand proof of age via document copies. Accessing Site services by minors breaches these Terms. If age verification fails, the Company may pause your account and bar service usage.

Accounts will be halted if age confirmation is unsuccessful. If you were underage during gambling activities on the Site: The account will be shut down; Transactions from that time will be invalidated, and associated funds seized; Bets placed in that period will be nullified; Any earnings from that underage period will be forfeited, and you must repay withdrawn amounts upon request.

Certain jurisdictions prohibit online gambling. You acknowledge that the Company offers no legal counsel or assurances about the permissibility of Site usage. Your choice to use the Site is voluntary and informed, with full accountability under your local laws.

Through Site usage, you affirm that it aligns with your country's laws. The Company holds no liability for unlawful or improper access to its services by you.

Account creation and/or fund deposits are not permitted for residents or citizens of the Netherlands, Ukraine, France, USA, Georgia, Spain, and Italy. This restricted list may be updated without notice. Attempting account use in these areas violates Site rules, leading to account blocking. The Company solely determines refunds of deposits, balances, or funds from such accounts.

Site access is forbidden in these locations: China, Hong Kong, Taiwan, Principality of Andorra, United Arab Emirates, Islamic Republic of Afghanistan, Republic of Albania, Republic of Armenia, Netherlands Antilles, Republic of Argentina, Territory of American Samoa, Republic of Austria, Commonwealth of Australia, Åland Islands, Republic of Azerbaijan, Bosnia and Herzegovina, Barbados, People's Republic of Bangladesh, Kingdom of Belgium, Burkina Faso, Republic of Bulgaria, Plurinational State of Bolivia, Federative Republic of Brazil, Republic of Belarus, Canada, Swiss Confederation, Republic of Côte d'Ivoire, Cook Islands, Republic of Chile, Republic of Colombia, Republic of Costa Rica, Curaçao Country, Republic of Cyprus, Federal Republic of Germany, Kingdom of Denmark, People's Democratic Republic of Algeria, Republic of Ecuador, Republic of Estonia, Federal Democratic Republic of Ethiopia, Republic of Finland, Faroe Islands, Gibraltar, Republic of the Gambia, Hellenic Republic, Republic of Honduras, Republic of Croatia, Hungary, Republic of Indonesia, State of Israel, Isle of Man, Republic of India, Republic of Iraq, Islamic Republic of Iran, Iceland, Duchy of Jersey, Japan, Kyrgyz Republic, State of Kuwait, Cayman Islands, Republic of Kazakhstan, Republic of Lebanon, Principality of Liechtenstein, Republic of Liberia, Republic of Lithuania, Grand Duchy of Luxembourg, Republic of Latvia, Kingdom of Morocco, Republic of Moldova, Montenegro, Republic of North Macedonia, Republic of Malta, Republic of Mexico, United States of America, Malaysia, Kingdom of Norway, New Zealand, Republic of Peru, French Polynesia, Independent State of Papua New Guinea, Republic of the Philippines, Republic of Poland, Commonwealth of Puerto Rico, Portuguese Republic, Reunion, Romania, Republic of Serbia, Republic of Rwanda, Kingdom of Saudi Arabia, Solomon Islands, Kingdom of Sweden, Republic of Singapore, Republic of Slovenia, Slovak Republic, Republic of San Marino, Democratic Republic of Sao Tome and Principe, Sint Maarten, Syrian Arab Republic, Kingdom of Thailand, Republic of Tajikistan, Republic of Tunisia, Republic of Turkey, Republic of Uganda, Eastern Republic of Uruguay, Republic of Uzbekistan, Virgin Islands, Socialist Republic of Vietnam, Independent State of Samoa, Republic of South Africa, Cuba, North Korea, Myanmar, Central African Republic, Congo DR, Libya, Mali, Nicaragua, Somalia, Sudan, Venezuela, Yemen, Zimbabwe, Regions of Ukraine: Crimea, Donetsk and Luhansk.

You bear no responsibility for taxes or fees on Site winnings if your jurisdiction exempts them. However, if your laws require taxation of gambling income, you must declare winnings and losses to relevant authorities.

Anti-Money Laundering Measures

The Site rigorously follows protocols to combat crime, money laundering, and funding of terrorism, in line with Anti-Money Laundering (AML) standards and practices.

Clients undergo monitoring via Due Diligence (DD) processes. All depositors are subject to Know Your Customer (KYC) checks. Note that under DD, the Company may ask for a photo of you holding your ID. Verifications could involve electronic checks with external databases, phone confirmations, and/or document requests.

Throughout our partnership, we might require copies of items like a valid passport, driver's license, or ID; address proof (e.g., recent utility bill or bank statement showing name and address); evidence of payment method ownership (e.g., photos/scans of card fronts and backs with first six and last four digits visible, CVV concealed; bank statements reflecting recent Site transactions).

Additional identity checks may occur before or after deposits. Breaching KYC rules allows the Company to deny applications and halt services. You alone ensure the accuracy of KYC documents. Accounts may be restricted or terminated if false or deceptive data is detected.

As a gaming provider, we adhere to anti-money laundering laws and related rules. Suspicious dealings will be examined, and reports filed with authorities if needed, without user notification. If a transaction suggests links to laundering or terrorism, we can close accounts and report to officials. For suspicious cases, accounts may be suspended, blocked, or closed, with funds withheld as required by law or authorities.

Transactions on the Site may be reviewed to prevent laundering or illegality. In some cases, source of funds details may be requested, including declarations and proofs like bank statements or pay slips. Failure to provide this could lead to account blocking and halted activity. Withdrawals may also be frozen if suspicions arise under our AML and anti-fraud duties.

Withdrawals must use the original deposit method (unless otherwise decided or if the system disallows it). For multiple deposit methods, withdrawals may be divided per method in compliance with AML rules. Per AML policy, deposits require a 3x wager before withdrawal. For instance, a 10 EUR deposit needs 30 EUR in bets.

Withdrawals are scrutinized under AML and anti-terrorism laws. You consent to our reporting of suspicious activities to financial units, including identity and transaction details. If legislation indicates laundering or terrorism ties, accounts and funds will be frozen until authorities approve release, or per court order.

Deposits from illegal sources are prohibited. We monitor and report suspicious or fraudulent activities to relevant bodies. Non-response to info requests may end your account. Anonymous accounts and unnamed or pseudonymous accounts are not permitted. Any such accounts will receive heightened scrutiny to identify the user.

The Company must be informed of involvement by politically exposed persons (PEPs), including high-level officials (current or past year) and influential figures. Relatives and associates of PEPs are included.

Account Creation Terms

To access Site services, register by supplying your email, name, birth date, and phone number. Choose a password for future logins.

Registration requires your real name, as the Company may seek ID proof. Refusal could suspend or permanently close your account until documents arrive.

By signing up, you verify accurate personal info and promise prompt updates if changes occur. Non-compliance may trigger restrictions or account freezes.

Registration confirms no current or past gambling addiction, and no affiliation with groups regulating or limiting gambling access, such as EGBA, GAMSTOP, etc. If you have addiction history or such affiliations, halt registration and exit the Site immediately. If already registered, contact support promptly to block and close the account. You accept full responsibility for ignoring this, including any losses, with no liability on the Site.

For registration queries, reach online support or email customercare@slotscharm.org.uk.

Duplicate or Multiple Accounts

While some users seek separate accounts for budgeting, the Company can detect all accounts tied to one individual. Only one account per computer, IP, phone is allowed. Extra accounts are "Duplicates" and may be frozen or closed for rule violations. To open another due to lost access, notify and get Company approval.

Upon detecting duplicates, the Company can close them and void transactions. Refunds, winnings, and bonuses from duplicate periods are forfeited; withdrawn funds may be reclaimed.

No obligation to refund bonus or real balances on duplicates; we decide on reimbursing lost bets. No refunds for losses or deposits on intentional duplicates aimed at extra bonuses or abuse; initial deposits may not return if abuse is determined.

Multiple accounts by one user across related sites are banned. Duplicates may be blocked, funds seized without warning. If unsure about prior registration, contact support to check and avoid breaches.

Identity Verification

By using the Site, you warrant: You are at least 18 or of legal gambling age in your jurisdiction; Funds in your account are yours; all provided info is accurate and matches payment methods; You understand risk of fund loss and accept responsibility, with no claims against the Company; You know Site rules and procedures, bet responsibly, and avoid harming the Company's reputation.

Accepting Terms allows us periodic checks, possibly via third parties or regulators, to verify identity and details ("Verification"). Third-party agencies may check against databases; you consent to data access and recording. Agencies follow data protection laws.

Withdrawals may be limited during verification. False or mismatched info breaches Terms, allowing immediate account closure and service denial, plus other actions.

Username, Password, and Security

Post-registration, keep login credentials confidential. For forgotten details, use "Password Reminder." You are liable for account actions, password security, and third-party losses. Report unauthorized access or breaches immediately; Company not liable for resulting damages.

Deposits, Credits, and Withdrawals

Playing requires depositing funds into your account. You affirm: Deposited funds are legitimate; No reversals or denials of prior transactions to evade liability.

No third-party deposits accepted (e.g., from family or friends). Only from your named accounts/cards. Violations lead to winnings confiscation and deposit refunds. Bank transfer returns incur recipient-paid fees.

Use one phone for SMS deposits; provide accurate number. No credits from operators; no negative-balance SMS loans. Violations lead to blacklisting and withdrawal blocks.

No direct cash accepted. Third-party processors may handle payments; you agree to their terms if not conflicting with ours. No transaction refusals or cancellations; you must reimburse Company for deposits and collection costs.

Suspicious or fraudulent deposits (e.g., stolen cards, chargebacks) allow account blocks, payment cancellations, winnings recovery. We may report to authorities, use collectors; not liable for unauthorized card use.

Your account isn't a bank account; no insurance, guarantees, or interest. Currency fluctuations, including bitcoin, are not Company's responsibility.

You agree to pay for ordered items/services plus extras like taxes. Payment provider handles only payment, not extras. Payments are final post-"Payment" click. You confirm legality, majority age, and jurisdiction compliance. Provider not liable for violations; unsubscribe via cabinet if desired. Company not responsible for card processing failures or bank denials, nor for purchased item quality/price.

Withdrawals require: Verified payments, no reversals; Completed verifications.

For withdrawal requests: Profile must be complete with verified phone/email; Use original deposit method, or alternative if unavailable; At least one deposit in last 30 days; if no-deposit start, deposit and wager first.

MasterCard refunds use alternatives per rules. For $1,000+ or required cases, ID process: send passport/ID, address proof (no mobile bills), card copies (digits visible, CVV hidden). Documents on finance request; contact support for proactive verification.

No unfinished bonuses/free spins; complete or cancel them. Max monthly payout $40,000, negotiable exceptions. Limits by status: daily $2,000 USD/EUR or 150,000 RUB; weekly $10,000 USD/EUR or 700,000 RUB; monthly $40,000 USD/EUR or 3,000,000 RUB. One request at a time; processed sequentially.

Fees (20% of amount) for non-gamed withdrawals; min 3x deposit wager for most games (Live Slots excluded). No-deposit bonus withdrawals may have limits. Requests processed within 36 hours. Additional transaction checks up to 30 days.

Gaming and Betting Rules

You ensure transaction accuracy before bet confirmation. View history in "Cashbox." Breaches allow refusal of transactions. No acceptance until confirmed; contact support if unclear.

Cancel bets via support request. Only one active tab per account; multi-tab play voids winnings, may block account. Cancellation effective on confirmation; late requests may leave bets active. Site time: UTC+3:00; promotions follow this.

Collusion, Deception, Fraud, and Illegal Acts

Prohibited acts breaching Terms: Sharing personal data with outsiders; Fraud like malware or bots; Using illicit card details; Laundering or criminal activities; Colluding with others.

Suspected abuse allows cancellation/suspension of winnings/bonuses. We detect and address collusion; not liable for participant losses. Report suspected fraud via email/chat.

For suspected cheating, deny access, block accounts, no refunds; report to authorities, require cooperation. Prohibited software/illegal use allows blocks/withholds; you waive claims.

Random verifications for security; notified by email. Suspected violations allow 75-day investigations with restrictions. Prohibited software use may block accounts without refunds.

Other Forbidden Activities

No aggressive/abusive communication, offensive files, threats to users/staff. No overloading, viruses, spam, altering/deleting content. Site for personal use only; no copying without consent.

No hacking attempts; suspicions lead to blocks, reports. Not liable for IT damages from viruses via Site use/downloads/links. No account sales/transfers; no intentional chip losses for transfers.

Verify winnings with providers, up to 30 days. Limit access if no addiction-proof document provided.

Agreement Duration and Termination

You liable for activity until closure confirmation. Fees/debts charged pre-closure; no refunds/bonuses post-closure. Post-termination, no mutual obligations.

Blocks/closures without notice if: service halt, linked to prior blocks, hacking/collusion, fraud, offensive posts, etc. Refunds possible minus debts. Inactive 180+ days: 5 EUR monthly fee until zero.

Closures with notice; balances to regulators if unresponsive. Chat self-exclusion: 30 days.

Site Updates

Company may alter/add services anytime for improvements.

Technical Failures

We address errors promptly; not liable for user equipment/ISP issues.

Mistakes or Flaws

Operational errors may affect payments/bets, like miscalculated winnings/refunds. Right to cancel/limit bets. Erroneous funds use allows cancellation of bets/winnings; repay if withdrawn. No liability for info leaks/losses via internet.

Liability Limits

Site use at your risk. No extra warranties beyond Terms; exclude implied ones where legal. No liability for breaches, losses (prestige, revenue, data), unforeseeable harms; not for linked site content. Consent to promos via calls/letters/SMS; unsubscribe via chat/email customercare@slotscharm.org.uk

Terms Violations

Compensate Company fully for breach costs. Indemnify Company/partners from claims/losses due to breaches, law violations, unauthorized access, dishonest winnings. For breaches: notify to stop, suspend/block accounts, withdraw payouts/bonuses/winnings. Cancel credentials for non-compliance.

IP Rights

Content copyrighted by Company or licensed; save/print for personal non-commercial use only. No rights transfer via Site use. No reproduction of trademarks/logos. Liable for prohibited acts damages; report/investigate others.

Personal Data

Comply with data laws; process per Privacy Policy. Consent to data processing for Terms/legal needs. Data access limited to needed employees. Retain correspondence copies.

Cookies Usage

Cookies enhance functionality; stored for quicker access. Delete/control via www.aboutcookies.org; may affect Site access.

Complaints/Notices

Contact support first for issues. Server records final in disputes. RNG determines games; server data prevails; errors may cause balance losses.

Interpretation

English original governs; translations secondary.

Rights Transfer

Company may assign Terms partially/fully on equal/better terms.

Force Majeure

No liability for delays from uncontrollable events (disasters, wars, disruptions, attacks). Access limited during; resolve promptly.

Waivers

Non-enforcement not waiver. Waivers written/notify per standards.

Agreement Validity

Invalid parts severed; rest effective, modified to intent.

Links

Links to others uncontrolled; not liable for content/actions; use at risk.

Bonus Funds

Bonuses for registration/play; limits on post-wager free bonus amounts. Max sports/cybersports bet: 50 EUR/3,225 RUB. Max bonus: 1,000 EUR/60,000 RUB.

Rules: Activate pre-use, read wagering; added to balance, bets from total; winnings to balance, withdraw post-wager; some games excluded/lower contribution; one active bonus; canceled at 5 RUB/0.2 EUR; non-replaceable; Space Plinko wager 0.1.

Wager specified amount; consult terms/support. Table games/video poker excluded. Max wager/buy: 150 RUB/2 EUR. Percentages may vary; check support. Over 150 RUB/2 EUR may be abuse, confiscate winnings. No postponing rounds; detection blocks/confiscates. Sports/cybersports wagering x3 faster if odds ≥1.55.

Bets non-refundable; virtual, instant consumption. Statuses: Profile (activatable), Activated, Pending Wagering, Wagered, Canceled. One active; activate next post-wager/cancel.

Bonuses for reward, not profit via safe wagering. Review history; abuse leads to bonus bans/compensation. Examples: Minimal win bets (e.g., roulette all numbers); large then small bets; wagers >20% bonus not counted. Broader abuses possible. Verified phone mandatory for bonuses. Changes possible; user monitors. No postponing rounds; blocks/confiscates. Max limits on bonus winnings possible.

Cashback Allocation

Period: Weekly, Thursday 00:00 to next Thursday 00:01 (UTC). Calculation: (Deposits - Withdrawals - Balance) * % = cashback. % by deposits: 100-500 EUR=5%, 500-1,000=7%, 1,000-2,500=10%, 2,500-5,000=12%, 5,000+=15%.

Claiming: Via "Available Cashback," click "Claim" within 3 days; expires after. Unavailable if open bets/active bonus. Credited as unrestricted real money. Telegram bot subscription required.